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Company
History & Philosophy
Since
1976 Association Management, Ltd. has provided management services to
non-profit trade and professional associations. Services include but are
not limited to: full-service association management; meeting and event
planning; financial management; communications and publications services;
membership (dues/invoicing/database) management; Web site maintenance;
member services; convention and trade show management; legislative/government
affairs services; certification program management; and marketing and
public relations.
AML partners
with 10 client associations including two international, one national,
one regional, five state and one local associations. (See Client List
enclosed.) AML serves over 500 company members and 5,000 individual members
from 47 countries. The company's personnel of eight have 100+ combined
years of association experience in all facets of organizational management
to provide member services.
AML
Vision: Our vision is to be recognized as THE preferred association
management company with Midwestern values, state-of-the-art-technology,
association management experience, and a human approach.
AML
Mission: Our mission is to provide our association clients with professional,
personal customer service, experience and access to resources, and to
support them as they strive to achieve their strategic goals.
We accomplish
this by acting with integrity and professionalism, thus building long-term
relationships with both clients and employees, enabling each of us to
achieve our goals. Our corporate philosophy is based on fiscal conservatism,
the establishment of long-term mutually beneficial relationships and an
aggressive approach to marketing and member services expansion. Our goal
is to go the extra mile to provide personal service in a climate of excellence
and quality.
Testimonials
from Existing Clients
AML
stands ready to meet the professional management and service requirements
of non-profit associations. The best testimonials regarding AML's capabilities
are shared by existing clients.
"AML
is a solid partner of the Association of Image Consultants International
and has brought many best practices to AICI. We were fortunate to
have been introduced to this professional and knowledgeable association
management company three years ago as AICI found itself in an unexpected
transition. AML made the transition seem effortless and did it with
a positive "can do" attitude even though it was a huge task.
Over the last three years we've become a cooperative team to achieve
the strategic goals of AICI. While AML handles the day-to-day operations
flawlessly, the AICI Board of Directors is able to focus on the goal
of increasing financial reserves and maintaining a profitable bottom
line. Our members continually tell us of the positive member service
they receive from our Executive Director and staff when they call
AICI headquarters. In addition, the technology benefits of the iMIS
database software provided by AML has offered customized communication
features and complicated certification tracking information for our
members. AICI's membership has grown 43% since joining AML in 2005
and they have handled the growth with skill. Whenever we need expert
advice outside of AML's management expertise, they arrange professional
and vendor resources to assist AICI in making the best decisions possible.
I know we are in the right hands with AML."
Marion Gellatly, AICI CIM, Former President
Association of Image Consultants International
"Defining
value in dollars and cents is easy when working with Association Management,
Ltd. At our 2007 Annual Conference, we faced several challenges with
the hotel once we were onsite. The experience of the AML meeting staff
was evident. They were able to negotiate a $23,000 savings
for Midwest ACE by asking the hotel to donate the food and beverage
for our annual banquet to compensate for the inconveniences we experienced
during our event. Additionally, each conference attendee received
two free beverage coupons and a written letter of apology.
This aided in increasing the net profit for the conference, and -
more importantly - led to increased attendee satisfaction onsite.
Even though AML staff was dealing with a difficult situation related
to poor customer service, their staff demonstrated tenacious professionalism
when representing the interests of our Association. Cost savings,
increased revenues: a direct result of working with Association Management,
Ltd."
O. Ray
Angle, Past President, Midwest Association of Colleges and Employers
"The
benefits of partnering with Association Management, Ltd. go straight
to our bottom line. One of NALMCO's biggest membership benefits is
our quarterly publication. In 2001, AML introduced the idea of working
with one of their strategic partners that focuses on advertising sales.
In our first year, ad revenue was $5,000. In our second year, revenue
increase by $23,000. Now, in our seventh year, our advertising
revenue is over $60,000, which has allowed us to reinvest back
into the publication and the association as a whole. At the same time,
we enhanced the quality of the publication by relying on the skills
and expertise of the AML staff that specialize in communications.
Relationship building, attention to quality and AML's true desire
for us to succeed allows us to deliver a superior industry product
to our members and vendors. AML also manages our three nationally-recognized
certification programs, plans our two annual meetings, has developed
a state-of-the-art Web site that is interactive with our database,
and manages the day-to-day details so that we can focus on the association's
strategic direction."
Randy
Breske, President, interNational Association of Lighting Management
Compani
"Thanks
to AML, their experience managing multiple associations, and the respect
of their company within the hotel industry, our association saved
nearly $10,000 in hotel attrition penalties/fees. The resort where
we held our meeting was going to charge us for every sleeping room
that was booked but not used at our annual convention in Arizona.
We were conservative in our room block numbers and had signed a contractual
agreement with the hotel, but due to the aftereffects of 9/11 and
the economy we had a drop in convention attendance. Molly Lopez and
I handled negotiations and reminded the resort that AML was bringing
another group to that property in less than six months. The sales
staff agreed to substantially reduce the penalty due to that upcoming
business. It was a nerve-wracking experience and I was glad to have
AML on our side."
Michael Walls, CLMC, LC, Former President
interNational Association of Lighting Management Companies (NALMCO),
Master Lighting Service, Inc., Hilliard, OH
“AML looks out for our association’s best interest while they improve
company operations. I can specifically think of this in the
area of communications. AML purchased a new software addition
 “E-Communicate”
to their database system (in which our association’s membership
database resides), and is able to send personalized e-mails inclusive
of that information from the database efficiently and effectively.
As I understand it, if our member wants to receive a dues notice
or meeting notice for example via email, the system allows for
that first, if they prefer via fax the system automatically switches
to that mode of communication and if they prefer mail, then a label
comes out of the company printer ready to mail. It is amazing!
This software addition had to have been expensive but by sharing with
other associations, it makes it affordable for the clients. We
are certainly grateful for AML’s concern for efficient and timely
communication to the membership. The system has also allowed
staff to redirect some time away from routine administrative
tasks and focus more on the association’s priorities like membership
retention, and over the past year it has reduced our association’s
postage and printing expense line items as well!”
Loren Medley, Former President
National Rural Economic Developers Association (NREDA), Kansas Electric
Power Cooperative, Topeka, KS
“I really didn’t appreciate the benefits of working with
an association management company until on short notice our association
ended a contract with a property where we held our monthly educational
lunch meetings. Our next lunch meeting was less than six weeks away!
With a sense of urgency and knowledge of our restricted budget AML
researched meeting options for our group. Because of the relationships
they have in the community and their negotiating skills, by day’s
end they presented us with quality options for the board to
choose. Everyone worked on our behalf, allowing us to secure
a monthly meeting location that was well within our price range
and in a convenient, downtown location.”
Emma Anderson, Former President
Association of Fundraising Professionals - Central Iowa Chapter (AFP),
Des Moines, IA
We
encourage you to contact any of the above listed testimonial providers.
A reference list is available upon request.
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